Returns, refunds & warranty

7-day replacement for faulty or wrong items

If a product arrives damaged, faulty or different from what you ordered, tell us within 7 days of delivery with your order number and photos or a short video. We arrange a pickup and send a replacement, or refund you if a replacement is not available.

Please keep the original box, accessories and invoice; we need them for the replacement.

What cannot be returned

Products that have been installed, configured or physically altered, cut cables, and items damaged after delivery are not returnable unless they are faulty. A change of mind on a working product is not covered.

Refunds

Refunds go back to the original payment method within 7 working days of the returned item reaching us and passing inspection, or of an order being cancelled before dispatch. Your bank may take a few more days to show it.

Manufacturer warranty

After the 7-day window, faults are covered by the manufacturer's India warranty stated on the product page. We help you raise and follow the claim with the brand or its service centre.

How to start a return

WhatsApp or call +91 98550 21117 with your order number, or reply to your order confirmation.